Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") are a legal agreement between you and VativeSky Solutions, LLC ("VativeSky," "we," "us," or "our"), operating as GetPaidFirst.ai. By creating an account, accessing, or using the GetPaidFirst platform (the "Service"), you agree to be bound by these Terms.

If you do not agree to these Terms, do not use the Service. If you are using the Service on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.

2. Description of Service

GetPaidFirst is an AI-assisted proposal and invoicing tool designed for freelancers and small agencies. The Service allows you to:

• Generate professional proposals from meeting notes using AI
• Send proposals to clients for review and approval
• Create and send invoices, including deposit and balance invoices
• Collect payments from clients via Stripe Checkout
• Receive payouts to your bank account via Stripe Connect
• Send automated invoice reminder emails

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.

3. Account Responsibilities

To use the Service, you must create an account with a valid email address and password. You are responsible for:

• Maintaining the confidentiality of your login credentials
• All activity that occurs under your account
• Providing accurate and current information in your profile
• Notifying us immediately at hello@getpaidfirst.ai if you suspect unauthorized access to your account

You must be at least 18 years old to use the Service. By creating an account, you represent that you meet this age requirement.

4. Acceptable Use

You agree not to use the Service to:

• Violate any applicable law, regulation, or third-party rights
• Send fraudulent proposals or invoices
• Impersonate another person or business
• Transmit malware, viruses, or any harmful code
• Attempt to gain unauthorized access to our systems or other users' accounts
• Scrape, crawl, or use automated means to access the Service except through our published APIs
• Use the AI generation features to produce deceptive, illegal, or harmful content
• Interfere with or disrupt the integrity or performance of the Service
• Resell, redistribute, or sublicense access to the Service without our written consent

We reserve the right to suspend or terminate accounts that violate these rules, with or without notice, depending on the severity of the violation.

5. Plans, Pricing, and Payments

Subscription plans

The Service offers Free, Pro, and Team plans. Each plan has different feature limits, including the number of proposals you can create per month. Plan details and pricing are available at getpaidfirst.ai/pricing.

Payment processing

All payments, both subscription fees and client payments on your invoices, are processed by Stripe. By using the payment features, you agree to Stripe's Services Agreement. We do not store credit card numbers or bank account details on our servers.

Stripe Connect and payouts

To receive client payments, you must connect a Stripe Express account. Stripe collects and verifies your identity and banking information directly. Payouts are subject to Stripe's processing times and policies. We use destination charges, meaning client payments flow through Stripe to your connected account after applicable platform fees are deducted.

Refunds

Refunds for client payments made through the Service are the responsibility of the freelancer who issued the invoice. GetPaidFirst does not make refund decisions on behalf of freelancers. If you need to issue a refund to a client, contact us at hello@getpaidfirst.ai and we will facilitate the process through Stripe.

For subscription refunds, you may cancel your subscription at any time. We do not provide prorated refunds for partial billing periods.

Price changes

We may change subscription pricing with at least 30 days' notice via email. Price changes will not affect your current billing period.

6. Intellectual Property

Your content

You retain full ownership of all content you create, upload, or input into the Service, including meeting notes, proposals, invoices, and logos. By using the Service, you grant us a limited license to store, process, display, and transmit your content solely for the purpose of providing the Service to you.

Our platform

GetPaidFirst, including its design, code, features, documentation, and branding, is the property of VativeSky Solutions, LLC. You may not copy, modify, distribute, or reverse-engineer any part of the platform without our written consent.

Feedback

If you provide feedback, suggestions, or ideas about the Service, we may use them without any obligation to compensate you. You are never required to provide feedback.

7. AI-Generated Content

Proposals generated by GetPaidFirst are created using AI (Anthropic's Claude language model) based on the meeting notes and information you provide. You acknowledge and agree that:

• You are responsible for reviewing, editing, and approving all AI-generated content before sending it to clients. AI output may contain errors, inaccuracies, or inappropriate suggestions.
• AI-generated proposals are a starting point, not a finished product. You should verify all pricing, scope, timelines, and terms before sending.
• We do not guarantee that AI-generated content will be accurate, complete, legally binding, or suitable for any particular purpose.
• You, not GetPaidFirst, bear full responsibility for any proposals, invoices, or communications you send to clients, regardless of whether the content was AI-generated.

8. Automated Reminder Emails

If you enable the auto-chase feature (available on Pro and Team plans), GetPaidFirst will send automated invoice reminder emails to your clients on your behalf. These emails are sent from your configured sender identity and follow a predefined schedule based on invoice due dates.

You are responsible for the emails sent on your behalf. You can disable auto-chase at any time. We are not liable for any consequences arising from reminder emails sent through the Service.

9. Limitation of Liability

To the maximum extent permitted by applicable law:

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

VativeSky Solutions, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, arising out of or related to your use of the Service.

Our total liability to you for any claims arising from or related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim, or $100, whichever is greater.

We are not responsible for losses caused by: Stripe payment processing issues, Stripe Connect payout delays, AI-generated content inaccuracies, email delivery failures by third-party providers, or service interruptions beyond our reasonable control.

10. Indemnification

You agree to indemnify and hold harmless VativeSky Solutions, LLC, its officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from:

• Your use of the Service
• Content you create, send, or publish through the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Disputes between you and your clients

11. Termination

You may close your account at any time by emailing hello@getpaidfirst.ai. Upon closure, your data will be deleted in accordance with our Privacy Policy.

We may suspend or terminate your account at any time if:

• You violate these Terms or our Acceptable Use policies
• Your account is used for fraudulent activity
• Required by law or a valid legal process
• We discontinue the Service (with at least 30 days' notice)

If we terminate your account due to a Terms violation, you are not entitled to a refund of any prepaid fees. If we discontinue the Service, we will provide a prorated refund for any unused portion of your subscription.

12. Dispute Resolution

If a dispute arises between you and VativeSky, we encourage you to contact us first at hello@getpaidfirst.ai so we can attempt to resolve it informally.

If we cannot resolve a dispute informally within 30 days, either party may pursue binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration will be conducted in the State of Delaware. You agree that any dispute resolution proceedings will be conducted on an individual basis, not as a class action.

Nothing in this section prevents either party from seeking injunctive relief in court for matters involving intellectual property infringement or unauthorized access.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any legal action not subject to arbitration shall be brought exclusively in the state or federal courts located in Delaware.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and VativeSky Solutions, LLC regarding your use of the Service. They supersede all prior agreements, understandings, and communications, whether written or oral.

16. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will notify you by email or by posting a prominent notice on the Service at least 15 days before the changes take effect.

Your continued use of the Service after the updated Terms take effect constitutes acceptance of those changes. If you do not agree to the updated Terms, you must stop using the Service and close your account.

17. Contact Us

If you have questions about these Terms, contact us at: